The Basics

Email: contact@truewindtechnology.com

Location: Carrboro, North Carolina

How do we start?

Get in touch and tell us a little about what you need. Are you looking for a web site? A better design? Help with app design? Someone will respond promptly. Charitable projects, academically interesting work, and projects with high potential for profit may be eligible for substantial rate reductions. If you have a good cause or an interesting idea, get in touch!

Free Consultation over Coffee

If you're not sure that our services are right for you, it won't cost you a thing to have a chat about it. Initial consultations are absolutely free. If you're local, let us buy you a coffee, and let's chat about your goals and whether this might be the right solution for you. If not, We'll try to steer you in the right direction, even if it's not toward us.

Determining Cost

We typically charge around $125 per hour, though this can vary with the scope and nature of the project. For simpler sites, it may be a one-man show with a lower rate. For bigger projects or ones requiring custom graphic design, we may work with outside partners and/or need to modify our rate or pricing structure to accommodate overhead costs.

Getting Started

When we first talk, we can give you a very rough ballpark estimate of how much the project might cost. If that number sounds realistic, then we can draft a more formal proposal, broken down into minimum and maximum quotes for incremental billable stages of the project. Payment will be expected promptly after each stage of work is delivered to the client's satisfaction. Depending on the scope and/or up-front costs, some payment may be requested in advance. If so, this will be made clear at the beginning, and it will be clearly stated in the contract.

Travel and/or Remote Work

Any travel required can be negotiated. We're happy to travel to remote clients for larger projects and collaborative work, but may ask for compensation for travel costs, depending on the size, nature and scope of the project. Google Hangouts and Zoom are also terrific ways to work together over a distance, and technology training can be conducted effectively in online environments as well.